RodiaxRodiax

Privacy Policy

1. Introduction

Rodiax Innovations LLP (“Rodiax”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard information when you visit our website or use our products.

This policy is governed by the Digital Personal Data Protection Act, 2023 (DPDP Act), and other applicable Indian laws.

Last updated: 3 July 2026

2. Information We Collect

We collect the following categories of information:

Information you provide directly

When you create an account, contact us, or purchase a license, we collect your name, email address, organization, phone number, country, and (if applicable) GST registration number.

Usage information

If you opt-in to anonymous usage telemetry within Rodiax Data Studio, we collect non-identifying events such as which features are used, analysis runtimes, and error reports. We never collect vibration data, file contents, or file names.

Website analytics

Our website uses minimal analytics to understand visitor patterns. We do not use third-party advertising trackers.

3. How We Use Information

We use your information to:

  • Provide and maintain our products and services
  • Process your purchases and activate your license
  • Send transactional emails (license renewals, password resets, receipts)
  • Respond to your inquiries and support requests
  • Improve our products based on aggregated usage patterns
  • Comply with legal obligations

4. Data Storage and Security

Personal data is stored on servers operated by reputable cloud providers with appropriate security controls. We retain personal data only as long as necessary to provide our services or comply with legal requirements.

Vibration analysis data processed by Rodiax Data Studio is NEVERuploaded to our servers. It remains on the engineer's local machine.

5. Your Rights Under the DPDP Act

Under the DPDP Act, you have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate or incomplete data
  • Request deletion of your data, subject to legal exceptions
  • Withdraw consent for processing
  • Lodge a complaint with the Data Protection Board of India

To exercise these rights, contact us at rodiaxinnovations@gmail.com.

6. Third-Party Services

We may use third-party services for hosting, email delivery, and payment processing. These providers are bound by their own privacy practices, which we review before engagement.

7. Changes to This Policy

We may update this policy from time to time. The “Last updated” date at the top reflects when the policy was most recently changed. Material changes will be communicated via email to registered users.

8. Contact

Questions about this policy? Contact us at rodiaxinnovations@gmail.com or write to:

Rodiax Innovations LLP

CITTIC, CUSAT TBI Kochi

Kerala, India